FAQs
1. Can I still order something that’s sold out?
Drop us an email at adkavishi@gmail.com, we will be able to help you with what you want.
2. Anyaftercare?
Yes. Since some of our pieces are made with PVC materials we recommend dry clean only. In case that's not an option, we recommend hand-washing separately, in cold water only and line drying the clothes.
Do not iron on printed or PVC items.
3. What if I would like to cancel my order?
Are you sure though? If yes, please let us know within 24 hours & all will be clear.
4. What if I would like to revise my order?
We understand if you change your mind, however please let us know within 48 hours of your order placement date - ADK will not be able to make changes on your shopping list once your goods have been shipped out.
5. Where can I find product sizing information?
Product sizing varies between different brands and styles. Product size information can be found at each product detail page.
6. How can I track my order?
As soon as your order is shipped out, we will email your shipping confirmation and tracking number.
7. Can I exchange my order?
Yes, if you’d like to make an exchange, simply visit our exchange policy page.
8. What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. Our customer service team will be more than happy to assist with processing a replacement order or issuing a refund. You may contact our customer service team at adk.avishidayalkalra@gmail.com.
9. Got more questions?
Just ask adk.avishidayalkalra@gmail.com and we will get back to you within 24 hours.